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What to Ask

doctor with patientIt’s essential, too, that you make the most out of your exams. We’ve included a range of questions for you to ask during your next eye exam, or if necessary, before your exam to avoid any miscommunication. We hope you find these helpful and that the information contained in our EyeGlass Guide 2.0 will help to facilitate a comprehensive and informed dialogue between you and your eye care professional.

Questions to ask before your eye exam…

  • Do you accept my insurance plan’s vision coverage?
  • Is payment required at the time of service?
  • What will my eye exam entail?
  • How long should I expect to be there?
  • Will my pupils be dilated?
  • What should I bring with me?

Questions to ask at your eye exam…

  • Given my age, eye condition and other risk factors, how often should I have my eyes examined?
  • At what age should I start to schedule my children for regular eye exams?
  • What lens designs and options are a good fit for me?
  • Can my glasses block UV rays?
  • Do all sunglasses protect my eyes from UV rays?
  • What are photochromic lenses and are they a good option for me?

Things to remember

It’s always a good idea to bring any of the following (if available) to your eye exam appointment:

  • Your insurance card/insurance information
  • A list of all medications, vitamins and other supplements you are taking
  • All pairs of prescription glasses you currently own
  • If you have it, a copy of your latest eyeglass prescription
  • Information on frames you like, or lenses you’ve researched

Don’t forget, if participating in a flexible spending account program, you may be able to use the account to pay for portions of your eye care not covered directly by your insurance plan.

To create a printable personal eyeglass suggestion based on your own preferences and lifestyle, use our interactive tool.

 

Special thanks to the EyeGlass Guide, for informational material that aided in the creation of this website. Visit the EyeGlass Guide today!

In an effort to further protect our patients and staff, we are taking the following precautions at our office:

When you arrive in the office for your appointment:

  1. The door will remain locked and open only for patients that have been initially screened
  2. Careful Screening:  All persons entering the office will be screened for symptoms of COVID-19 by 1) being asked a series of screening questions and 2) their temperature will be taken before entering the office.  If the patient's temperature is greater or equal to 100.4 degrees F (38 degrees C), that person will be denied entrance and asked to see their primary care physician.
  3. No additional family, friends, etc will be allowed to accompany the patient into the office
    1. *Exception: children and others requiring assistance - 1 single parent or accompanied guardian allowed
  4. We ask that you please wear cloth or medical MASKS when entering our office. A mask will be required for entry through the door.
  5.  We will be implementing a *$50 “No Show Fee”* for no shows or cancellations if we are not notified at least 24 hours prior to your scheduled appointment.

Safety and Sanitization Precautions:

Frame Selections, Adjustments, Repairs and Dispensing:

 

Although there may be some changes to your normal visit to our office, we assure you that we are doing our best to follow all CDC, California Department of Public Health, California Optometric Association and local public health guidelines to keep our patients, staff and community safe without compromising our standard of excellence and quality during this time.

We ask that you all are mindful of the following precautions. We are all in this together. We look forward to SEEing you all soon!

Aloha Family Optometric Team